Business Insights Analyst

Work Location:

Canada

Hours:

35

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

As part of TD Insurance, the Data, Analyses, and Insights (DAI) group supports internal business partners by providing valuable insights and analyses.

Within DAI, the Claims & VMO Insights team is a trusted partner to executive, operational, and actuarial stakeholders such as Claims Operations, Vendor Management Office, Corporate Actuarial, Pricing, Product, Finance, and others. The team combines talent from actuaries, business intelligence analysts, and data specialists to provide business-specific insights and consultative support to our partners helping guide decision-making and strategic planning. Relied on to investigate emerging frequency and severity trends as well as performance measures on claims related contract such as Body shops, car rentals, clinics, etc, the Claims Insights team generates broadly distributed reporting on internal and external factors, providing in-depth analyses and detailed insights to partners supporting planning, forecasting, and frequency & severity management.

The Business Insights Analyst is a technical, responsible, and accountable member of the Claims & VMO Insights team. You will explore all aspects of claims and vendors data and processes with the opportunity to collaborate with key partners across the organization. You will be instrumental in the delivery of key strategic priorities with regular opportunities to present analyses and reporting broadly to partners.

Under the supervision of the Manager, the Business Insight Analyst will be involved in the following key activities:

• Develop and improve analytic tools and methods to support insight generation.

• Contribute to the timely delivery and presentation of regular reporting and analysis on claims frequency, severity, and contractual performance metrics to partners across the organization.

• Own end-to-end analyses and insights solutions over a range of complexity, from the initial demand to the delivery of reporting or analysis and presentation of results.

• Apply an effective and collaborative approach to stakeholder management. Build and nurture positive working relationships with key partners and executives as appropriate.

• Identify proactively issues, emerging trends and opportunities arising from analysis and insights.

• Perform deep-dive analyses on claims results and communicate the results effectively.

Requirements

• Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Sciences, Engineering or relevant discipline.

• Minimum of 2 years of relevant work experience

• Strong programming skills (Python, R, SQL).

• Highly developed problem-solving and analysis skills with consistent rigor in quality of work.

• Uses innovation and creativity to improve work efficiency and results. Effective in managing multiple priorities with strong organization and time management skills

• Strong collaborator who engages colleagues, business partners and external stakeholders; 

• Experience in General Insurance is an asset

Who We Are

As part of TD Bank Group, one of Canada’s largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.

As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
 

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation 
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.